When you have a problem which doesn't necessarily warrant a call out but for which you need support, David can either consult remotely via email or telephone, or connect remotely and share control of your computer to resolve your issues quickly and efficiently.
Email and Telephone consultation is chargeable at the standard hourly rate.
Remote Control support is chargeble at £20 for up to 30 minutes support.
Instructions for Remote Control
There is no software to install and you will share control of your computer all the time David is connected. You simply run the Microsomma Remote Support program and double click on Establish Connection and wait to be authenticated by David. After your problem has been resolved, David will disconnect and the remote session will end.
1. Call 0845 0170772 / 07796 346526 and speak to David.
2. Click the button below and run the Microsomma Remote Support program.
3. Double click Establish Connection and wait to be authenticated by David.
4. David will connect and resolve your problems quickly and efficiently.
5. Click Add To Cart in the box below to buy remote support minutes.
If you would like to discuss any aspect of remote support, or alternatively you would like to arrange a call out, please do not hesitate to contact David.